Your HR sorted. Every month. Before it becomes a crisis.
Retained HR
Most people issues don't appear from nowhere. There are usually warning signs - the absence pattern that's been building for months, the team dynamic that's slowly going wrong, the manager who keeps avoiding a conversation they need to have.
Retained HR is for businesses that want someone in their corner consistently.
Not just when something's already gone wrong.
As your retained HR partner, I get to know your business, your people, and the context behind the situations you bring to me. That means the advice you get isn't generic - it's grounded in what's actually happening in your organisation and what's right for you.
This is the right option if…
You're dealing with HR issues regularly enough that pay as you go is starting to add up
You want proactive HR support, not just reactive firefighting
You're growing and your people management needs are becoming more complex
You want a named HR professional who knows your business - not a call centre
You'd sleep better knowing someone is available when something crops up
What’s included
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Phone and email access to me for queries, sense-checks and guidance as situations arise. No queueing, no call centre, no waiting days for a response.
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Keeping you up to date with changes to employment law and what they mean for your business - including the ongoing rollout of the Employment Rights Act 2025.
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Reviewing, updating or drafting contracts, policies, letters and procedures so your documentation is fit for purpose and legally sound.
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Practical support with return to work conversations, capability processes, formal absence procedures and everything in between.
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Guidance at every stage - from deciding whether to proceed to drafting outcome letters - so processes are fair, documented and defensible.
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Helping your managers handle day-to-day people issues with more confidence, so they're not constantly escalating upwards.
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A monthly touchpoint to review anything that's brewing, flag anything I've spotted, and make sure nothing is falling through the cracks.
The investment
From £275 + VAT per month
The exact cost depends on the size of your business and the level of support you need. Packages are agreed upfront so there are no surprises - and no spiralling hourly bills every time something happens.
Not sure if retained is right for you?
If your HR needs are more occasional, Pay as You Go might be a better starting point. And if you need something more specific - like an investigation, a suite of documents, or manager training - those are available as standalone services too.